STORE POLICY

CUSTOMER CARE

At HIMARA, we prioritize customer satisfaction and strive to provide the best service for our retail partners. Our dedicated customer care team is here to assist you with any inquiries, issues, or feedback regarding our products or services. Whether it’s about order details, delivery timelines, or product quality, we are always available to help.

We aim to respond to all inquiries within 24-48 hours. Your feedback is invaluable to us as we continue to enhance our services.

PRIVACY & SAFETY

We value your trust and are committed to protecting your personal and business information. All data provided by customers, including contact details, order history, and payment information, is handled with strict confidentiality and used solely for processing orders and improving services.

HIMARA ensures that all our products meet the highest safety and quality standards. Our production processes follow strict hygiene protocols to guarantee the safety and freshness of our ice cream cones.

WHOLESALE INQUIRIES

HIMARA is proud to be a trusted partner for retail stores and businesses across Sri Lanka. Our focus is on building strong, long-term relationships with our wholesale clients by offering exceptional quality, competitive pricing, and reliable service. Whether you are a large retail chain or a small business looking to stock premium ice cream cones, we are here to meet your needs.

We offer a diverse range of products to suit various customer preferences, ensuring that your business has access to the best ice cream cones on the market. With free islandwide delivery, we make it easy and cost-effective for our wholesale partners to receive their orders promptly and hassle-free.

To begin your partnership with HIMARA, simply reach out to us with your business details, product requirements, and delivery location. Our team will work closely with you to understand your needs and provide tailored solutions to help your business grow. We are committed to ensuring your satisfaction and look forward to being part of your success story.